Solar Care

Solution

1. Check battery management system (BMS) for error codes. 2. Verify charging settings in the inverter/battery system. 3. Check for loose battery connections. 4. Ensure batteries are in a temperature-controlled environment. 5. Test individual battery cells if possible. 6. Batteries degrade over time - expect 10-20% capacity loss after 10 years.

Solution

1. Check with utility provider for grid outages in your area. 2. Verify anti-islanding protection settings. 3. Check grid voltage and frequency readings on inverter. 4. Ensure all grid disconnection switches are closed. 5. Do not attempt to reconnect if utility has disconnected your system. 6. Contact both installer and utility for coordination.

Solution

1. Check AC and DC breakers in your electrical panel. 2. Verify grid connection is active. 3. Restart the inverter by turning off DC switch, waiting 30 seconds, then turning back on. 4. Check for firmware updates from manufacturer. 5. If error persists, contact technician - do not attempt internal repairs.

Solution

1. Check your home WiFi connection. 2. Verify the monitoring gateway has power. 3. Restart your router and the monitoring gateway. 4. Check if the inverter has connectivity LEDs. 5. Ensure firmware is up to date. 6. Contact support if issue persists after 24 hours.

Solution

1. Compare current output to historical data for same season. 2. Check for new shading sources. 3. Inspect panels for dirt, bird droppings, or debris. 4. Verify all panels are connected (one disconnected panel affects the whole string). 5. Check inverter efficiency rating. 6. Schedule professional inspection if output is below 80% of expected.

Solution

1. Check inverter display for error codes. 2. Verify all panel connections are secure. 3. Check for shading from new obstacles (trees, buildings). 4. Clean panel surfaces if dirty. 5. Test each panel individually with a multimeter. 6. If one panel fails, it may be blocking the entire string.